top of page
Wildflower meadow

Staying safe at our campsites

We want your stay with us to be safe, relaxing, and enjoyable. Please take a moment to read through the following important information to help keep you, your group and others safe during your visit.

Information section links:

In case of emergency

 

Fire Safety

If you discover a fire:

  • Evacuate the area immediately

  • Call 999 to report the fire

  • Notify Reception
    If Reception is closed, please call our Out of Hours team on 03000 030 646 (all contact numbers are also in your Pre-Visit/Arrival email)

  • Go to the nearest Assembly Point

 

Medical emergencies and first aid

  • First aid assistance is available at Reception/shop - our staff are first aid trained

  • In a medical emergency out of hours, call 999 first, then contact our Out of Hours team on 03000 030 646

  • A defibrillator (AED) is located outside Reception. To access it when Reception is closed, call the Out of Hours team on 03000 030 646 for the access code

​​​

Out of hours call system

If you need to contact out when our Reception is closed please call 03000 030 646 - these calls go through to our Overnight Officer on duty who can help you. You'll asked to choose which site you're staying at -the options are:

  • Option 1: Lee Valley Campsite, Sewardstone

  • Option 2: Lee Valley Camping and Caravan Park, Edmonton

  • Option 3: Lee Valley Caravan Park, Dobbs Weir and Lee Valley Almost Wild Campsite, Broxbourne

​

​

General site rules

​

Speed limit

  • The speed limit across the site is 10 mph. Please drive with care.

 

Children

  • Children must be supervised by an adult at all times.

 

Dogs

  • Dogs must be kept on leads at all times and not left unattended

  • Only assistance dogs are allowed inside site buildings

​​

​

Fire safety and cooking

 

Fires

  • Open fires are not permitted on most of our sites

  • At Lee Valley Almost Wild Campsite, fires are allowed but only in the stone firepits provided

  • Firepits and BBQs (raised off the ground) are permitted but must be:

    • Fully extinguished by 22:00

    • Used safely — dispose of hot coals in the ash bins provided

 

BBQs

  • BBQs must not be placed directly on the ground, picnic benches, or decking

  • Never take a BBQ into an enclosed area (tent, awning, camping pod) - this creates a carbon monoxide (CO) risk, which can be fatal.

 

Smoking and vaping

  • Smoking and vaping are not allowed inside any buildings or rental units.

  • Each rental unit is fitted with a smoke detector which are regularly tested

​​

​

Carbon Monoxide safety

 

CO can kill - please follow these rules:

  • Never use fuel-burning appliances inside tents, awnings or camping pods. Even warm BBQs or firepits can be deadly

  • Do not cook inside your tent or awning

  • All rental units are equipped with smoke and CO detectors

​​

​

Site safety

 

Using naked flames

  • Use candles or other naked flames with extreme caution, don’t leave them unattended and ensure they are properly extinguished

 

Heaters and fans

  • Heaters and fans must be turned off when not in use and must never be covered

 

Vehicle movements

  • Be aware of moving vehicles, especially reversing caravans or motorhomes with restricted visibility

  • Keep children and pets well away from moving vehicles

 

Trip hazards

  • Look out for tent pegs and guy lines, especially in the dark - many trips happen at night!

​​

​

Electric hook-up safety

​

  • Only use weatherproof, camping-specific leads suitable for your unit

  • Plug into your unit first, then the site bollard - this avoids handling a live lead

  • If using electricity in a tent keep all equipment dry, off the ground and away from tent fabric to avoid condensation risks

​​

​

Water safety - lakes and rivers

​

We know the water can be tempting - but please follow these rules:

  • Swimming is strictly prohibited in any of the lakes or rivers around our campsites

  • Inflatable boats/canoes are not permitted in the Lee Valley lakes

  • Fishing:

    • Is allowed in designated sections of the river (at Lee Valley Caravan Park and Lee Valley Almost Wild Campsite) - please ensure no hooks are left lying around where they may cause an injury to another visitor

    • A valid Environment Agency rod licence (except children under 13) is required.  More info: gov.uk/fishing-licences

    • Respect the closed season: 15 March – 15 June

​​

​

Canoeing and paddleboarding

​

  • Permitted on the River Lee only

  • You’ll need either a British Canoeing membership or a valid licence

  • Life jackets are mandatory when on the water

​​

​

Other important information

​

Golf course at our Edmonton site

  • The golf course is not to be used for walking or picnicking - it’s an active playing area and stray golf balls can be dangerous

 

Mobility scooters and electric scooters

  • Mobility scooters are allowed to be used onsite 

  • Electric scooters which aren't mobility ones are not permitted anywhere on site

  • Cycling is allowed - please ride safely and consider other holiday makers

​​

​

bottom of page