Gift vouchers & celebrations
Christmas is the time for presents and parties! Check our what we have on offer here 🎄👇🏻
Choose from our range gift vouchers or party packages, for young and old alike, at Lee Valley venues. White water rafting, track cycling and horse riding - smiles guaranteed all round!
Experience gift vouchers
Sleigh bells ring! 🎅🏻 Christmas is getting closer so make sure you have ticked off your gift list with our amazing experience day vouchers. From battling the rapids while rafting to bouncing over the berm BMXing there's an adrenalin rush waiting for those adventure seekers to horse riding and Water Wipeout for your younger family members there is the picture perfect present for all in the Lee Valley 🎁
Don't forget to check out some key information on our gift vouchers:
Host a party with us!
Gift voucher essential information
We’ve extended the expiry dates on some of our gift vouchers
Just to let you that that we’ve further extended the expiry date on all gift vouchers purchased between 23 March 2019 and 21 March 2020 to 36 months from initial purchase date.
Please check your voucher for the expiry date to see if you have one of these extended vouchers.
If you were given a voucher in November 2019 that was due to expire in November 2020 this voucher can now be redeemed up until November 2022
If you received a voucher in March 2020 you can now redeem this voucher up until March 2023
It’s worth noting that you just need to have booked your experience by the voucher expiry date – the activity can take place after the expiry date.
If you have a query on this please contact the relevant venue and they’ll be happy to help.
Can all gift vouchers currently be redeemed?
Unfortunately we’ve had to make some changes to our programmes due to COVID-19, this means that not all vouchers can be redeemed at the moment. To find out what’s currently available please have a look on their webpage or contact them direct:
How will I receive my gift voucher?
You’ll automatically receive an e-voucher to your specified email address. We are unable to deliver gift vouchers.
How long is my voucher valid?
Vouchers are valid for 24 months from date of issue.
How is my gift voucher presented?
Our gift vouchers are automatically presented as a PDF attached to your confirmation booking email.
Is equipment included in the gift vouchers for Lee Valley VeloPark?
Bike and helmet hire is included in taster sessions only, additional safety equipment maybe required. Bike hire is subject to the individual fitting on our range of bikes safely and comfortably.
Cycling and other activities available at Lee Valley VeloPark carry inherent risks. You should be aware of and accept these risks and be responsible for your own actions and involvement. If you're unsure whether you are able to participate in any activity, or if you have any questions concerning our terms and conditions, your booking form or the safety and risk declaration, please ask a member of staff before you enter into a contract or agree to partake in cycling at Lee Valley VeloPark.
What T&Cs apply to gift vouchers
The activities that are available via our gift vouchers carry inherent risks. You should be aware of and accept these risks and be responsible for your own actions and involvement. If you're unsure whether you are able to participate in any activity, or if you have any questions concerning our terms and conditions, your booking form or the safety and risk declaration, please ask a member of staff before you enter into a contract or agree to partake in the activities.
I’m having problems completing my purchase
Please contact the venues direct and they’ll be able to help:
How do I redeem my gift voucher?
Use the ‘book now’ links on each venue’s page to select the activity and date/time you’d like to book. On the next page you can enter your unique voucher number, then click ‘Apply’
If you’re a member log in to book your session and select the relevant venue. If you’re not a member, no worries just use the guest login option and choose the venue
Answer any questions that are asked for the activity you’re choosing and add to your basket
To redeem a voucher you must press recalculate to be able to enter the unique reference number printed on your voucher and then click ‘apply voucher’