Gift vouchers & celebrations
Give them a present or party celebration that delivers a lifetime of fantastic memories.
Choose from our range gift vouchers or party packages, for young and old alike, at Lee Valley venues. White water rafting, track cycling and horse riding - smiles guaranteed all round!
Experience gift vouchers
Bring smiles to loved ones faces with a Lee Valley experience day voucher – choose from white water adventures, track cycling days or horse riding. If you’re thinking of buying a voucher whilst we’re closed, you’ll benefit for our extended redemption offer – we’ve increased the window from 12 to 24 months from date of purchase.
Don't forget to check out some key information on our gift vouchers:
Host a party with us!
Gift voucher essential information
Can all gift voucher currently be redeemed?
Unfortunately we’ve had to make some changes to our programmes due to COVID-19, this means that not all vouchers can be redeemed at the moment. To find out what’s currently available please have a look on their webpage or contact them direct:
How will I receive my gift voucher?
You’ll automatically receive an e-voucher to your specified email address. We are unable to deliver gift vouchers.
How long is my voucher valid?
Vouchers are valid for 24 months from date of issue.
How is my gift voucher presented?
Our gift vouchers are automatically presented as a PDF attached to your confirmation booking email.
Is equipment included in the gift vouchers for Lee Valley VeloPark?
Bike and helmet hire is included in taster sessions only, additional safety equipment maybe required. Bike hire is subject to the individual fitting on our range of bikes safely and comfortably.
Cycling and other activities available at Lee Valley VeloPark carry inherent risks. You should be aware of and accept these risks and be responsible for your own actions and involvement. If you're unsure whether you are able to participate in any activity, or if you have any questions concerning our terms and conditions, your booking form or the safety and risk declaration, please ask a member of staff before you enter into a contract or agree to partake in cycling at Lee Valley VeloPark.
What T&Cs apply to gift vouchers
The activities that are available via our gift vouchers carry inherent risks. You should be aware of and accept these risks and be responsible for your own actions and involvement. If you're unsure whether you are able to participate in any activity, or if you have any questions concerning our terms and conditions, your booking form or the safety and risk declaration, please ask a member of staff before you enter into a contract or agree to partake in the activities.
I’m having problems completing my purchase
Please contact the venues direct and they’ll be able to help:
Vouchers that were due to expire during the COVID-19 pandemic
Due to the COVID-19 outbreak, we’re extending the expiry dates on our gift vouchers by an extra 12 months. So if you have a voucher that would have expired after 21 March 2020 you will automatically receive an additional 12 month window to redeem it.
How do I redeem my gift voucher?
Use the ‘book now’ links on each venue’s page to select the activity and date/time you’d like to book. On the next page you can enter your unique voucher number, then click ‘Apply’
If you’re a member log in to book your session and select the relevant venue. If you’re not a member, no worries just use the guest login option and choose the venue
Answer any questions that are asked for the activity you’re choosing and add to your basket
To redeem a voucher you must press recalculate to be able to enter the unique reference number printed on your voucher and then click ‘apply voucher’