Membership and Paddlesport Assessments
You can become a member of Lee Valley White Water Centre by participating in one of our Paddlesport assessments or by applying online. Once you’re at the level where you can take on the Legacy or Olympic Course, your membership will allow you to book public session times online for the relevant course.
Paddling the Legacy and/or Olympic Course
To paddle our Legacy or Olympic Course in a canoe or kayak you’ll need to have successfully completed one, or both of our Paddlesport Competency Assessments.
We have two types of Paddlesport Competency Assessments, the Legacy Assessment and the Olympic Assessment. Completing these assessments determine which course you can paddle on our public sessions.
If you’re not a paddler, don’t forget you can still tackle the courses with one of our white water activities.
Become a member
Follow our step by step guide on how to apply for your free membership
Sign up to our free membership online by clicking 'APPLY NOW'
Select 'General Membership' and click next
Fill out your details and select next
Your membership will be added to your basket. You'll need to tick to accept the Terms and Conditions and click 'Proceed to checkout' for your membership to complete
You'll receive confirmation of your membership via email. This confirmation will also include your membership number which you'll need if you'd like to book any of our paddling sessions or courses both online and over the phone.
Before your visit, please fill out this form to save you time checking in.
We understand you may have some questions about our paddling sessions now we've reopened. We hope the information below helps you and we're excited to welcome you back.
How do I book a session?
Please visit our website where you can log into your membership profile to check availability and make your booking.
I don’t know my membership number?
If you don’t know your membership number, please email us with your full name and postcode and a member of our staff will respond as soon as possible.
My membership has expired?
Our kayaking membership does not expire but our booking system does! We just need to renew this so please email us with your membership number and a member of our staff will respond as soon as possible.
I have a paddling booking on hold, can I use this to book?
If you have a paddling session on hold, please email us with the date and time of the session you’d like to book and explain you have a session on hold. A member of staff will book you on assuming availability and respond with confirmation. If your paddling on hold does not cover the full cost, we’ll need to call you to process the remaining payment and your booking will not be secured until that has been confirmed.
I am not a member or signed off on the course, can I still book?
To use the facilities you must hold a Lee Valley White Water Centre membership and passed an assessment on the water you would like to use (Lake, Legacy , Olympic Course).
Assessments are currently unavailable however we're hoping to have these running as soon as possible. As soon as we have more information, we will detail this on our website and social media pages so please keep an eye out.
To book on our Legacy assessment, you must know how to paddle using a spray deck as well as know how to exit the boat and self-rescue.
To book your Olympic assessment, you must have previously taken your Legacy assessment and have the relevant sign off linked to your membership.
What sessions can I book?
Please log in online with your membership number to see available session times for paddling. Please note, the venue will continue to monitor and implement recommended Government guidelines.
Can I book on behalf of someone else?
To ensure the booking process is fair you’ll only be able to book sessions for yourself, under your membership ID. Customers will not be able to arrive at the venue and check in under different names. Bookings can be rescheduled up to 16:00 the day before your session but they cannot be transferred to other people. If your booking is released the space will be open for any eligible member to book.
I can’t book a session?
If our sessions are showing as unavailable, this means they are fully booked. We often have cancellations and spaces are reopened online so please check back to see if a space has opened up on your designated session.
What’s new when I visit the venue?
Please ensure you’ve read our ‘Keeping you Safe’ information prior to your visit to the venue. If you have any questions please feel free to contact us. We’ve changed our safety declaration check in procedure so you’ll need to have your phone with you when you arrive to collect your bib to scan our new QR code.
Can I use the changing rooms?
Of course, changing rooms are available for all customers partaking in activities only. Please respect others within this area and maintain social distancing where possible. We advise you to spend limited time in this area and please follow the one-way system that’s in place. Our changing facilities have a reduced capacity so if you can, please arrive ‘paddle ready’ otherwise please be patient. If you do need to use the changing facilities, we recommend you arrive 30 minutes prior to the start of your session.
Can I use the lockers?
The lockers are available to use. Where possible please limit the amount you need to store and only use larger lockers if absolutely necessary. Please speak to a member of our team if you need assistance.
Where do I enter the water?
We’ve assigned an activity zone area near reception where all activity customers can access the lake. NB: The pontoon will not be accessible when sessions on the Water Wipe Out assault course are running.
When entering/exiting the water please do so as quickly as possible to avoid holding up other water users. There’ll also be access via the steps below the conveyor on the white water course you’re using. Please be considerate to other water users.
I would like to coach on the white water courses and I am qualified to do so?
As our public paddling sessions are still in high demand, we are restricting bookings from external coaches to allow for Lee Valley assessed paddlers the opportunity to book on and paddle. We are in the process of reviewing how external coaches operate at the centre and on public sessions which means external coaching will not be able to resume at the moment. We will contact all coaches registered with us with more information once we have it.
If you would like to discuss an exclusive hire of our courses, please contact our corporate team
Can I rent equipment?
Yes, equipment hire is available, please ask at reception when you check in for your activity. All equipment is sanitized before use. When you’ve finished with your equipment please ask the staff member in the kit distribution room and they’ll direct you. Before returning wet suits please turn them inside out. NB: The venue is currently operating as cashless only.
Can I paddle on the lake?
Lake sessions will be available during our Legacy and Olympic sessions only and must be pre-booked.
You must be assessed by a Lee Valley activity staff member to use the lake.