Plan your visit to Lee Valley White Water Centre

Plan your visit to Lee Valley White Water Centre

Opening times


Venue

Monday - Tuesday: closed

Wednesday - 08:30 - 22:00

Thursday - 08:30 - 20:00

Friday - 08:30 - 20:00

Saturday - Sunday: 08:30 - 18:30


Terrace Bar & Café

Find out more >


How to get here


Public transport

There and bus routes and train stations close to the venue. If you’d like to plan your journey by bus or train get started with Transport for London’s journey planner. If you’re coming by train check out National Rail for detailed train information.


By car


From junction 26 of the M25:

  • Follow the A121 towards Waltham Abbey.

  • Continue forward over each roundabout.

  • At T-junction (facing Royal Gunpowder Mills) turn left towards Waltham Cross along Highbridge Street.

  • The entrance to the centre is after approximately 100m on the right.

From junction 25 of the M25:

  • Join the A10 towards Hertford.

  • At the first roundabout turn right onto the B198 for Waltham Cross.

  • Turn right at the next roundabout and left at a further roundabout to join Eleanor Cross Road / Station Road for one mile.

  • The entrance to the centre is on the left, opposite Jewson’s.


Car parking 

At peak periods our car park is very busy so we advise if you are taking part in a group activity within your support bubble, to car share if possible. Alternatively, we’re just a 10 minute walk away from Waltham Cross Station.


Car parking tariffs have now been introduced at this venue. Visitors will receive up to 4 hours free parking if you;

  • have pre-booked an activity with us

  • spend £5 in our Terrace Bar & Café


You'll need to enter your number plate at our reception or café terminals to register for the free parking period.


There’ll also be a short grace period of up to 20 minutes to allow for drop-offs and collections.


Blue Badge holders

All Blue Badge holders are eligible for free parking. Once you have verified your badge at reception, you'll need to input your registration into one of the terminals to receive four hours free parking. If you decide to use one of the designated spaces for Blue Badge holders, please display your Blue Badge.


Tariffs for customers with a pre-booked activity and café users past four hours:


0 to 4 hours: £0

4 - 8 hours: £2

8 - 24 hours: £25

Each additional 24 hour period: £25


Tariffs for general visitors:


Blue Badge Holders: £0

20 minutes drop off / grace period: £0

20 minutes to 4 hours: £2

4 - 8 hours: £5

8 - 24 hours: £25

Each additional 24 hour period: £25


Please note: Car parking permits for our open spaces are not valid at Lee Valley White Water Centre.


Methods of payment

Get the app: Download the free Y Pay app from www.y-pay.co.uk. Available for both IOS and Android, the app allows you to pay for parking from your smartphone.


By machine: Alternatively you can use one of our two  pay and display machines. These are located near the main building  (drop off zone) and at the bottom of the car park next to the pathway  leading up to Pavilion.


FAQ's


It’s your responsibility to enter your full vehicle registration details into the terminals on site correctly and note when your four hours free parking period expires.

Please remember to do this on every visit to avoid receiving a fixed  Penalty Charge Notice. Please also ensure you follow the T&Cs  displayed within the car park.

The current locations of these terminals are:

  • The Reception

  • The Terrace Bar & Café


What if I want to stay longer than four hours?

If you’re taking part in an activity and wish to stay past four hours you’ll need to pay for the additional time you spend at the venue past  the four free hours.


Will my friends and family who are coming to watch me take part in an activity, but arrived in a separate vehicle, have to pay for parking?

Yes, but they can get free four hours parking if they spend more than £5 in the café.


What if I have more than one activity session booked at the venue which will take me over the four hour limit?

If taking part in more than one session you can revalidate your parking prior to the second session when checking in for that session.


Once I have registered for parking, can I leave the venue in my vehicle and return later to use any remaining parking time?

On departing the venue in your vehicle, the period that you have registered your parking for automatically ends. If you return, you will have to register for parking again.


I am having a problems registering for parking

During the venue opening times, there are staff available to assist visitors with any venue related queries.


How do I appeal if I have received a Penalty Charge Notice?

Appeals can be submitted online at www.geminiparkingsolutions.com or in writing to Gemini Parking Solutions, PO Box 2525, Buckhurst Hill, IG8 1HR


Do you have electric car charging points?

Yes - we have 4x Type 2 sockets which are 25p kw/h up to 22kw. You will need to download the VendElectric app to use these points. You will need to pay the relevant parking tariff as stated above.



Accessibility

For more information on accessibility at this centre visit AccessAble.