Keeping you safe when visiting our marinas
Throughout the Coronavirus outbreak, keeping our visitors, staff and volunteers safe has been our top priority. We’ve reviewed the Government’s latest advice and with changes to the way we run the marina we’ve opened our chandleries and workshops.
NHS Test and Trace
When visiting our venues you must check in with the NHS Test and Trace app as required by Government guidelines. Scan the QR code on the NHS Test and Trace poster which is displayed where you arrive and then complete you details. If you don’t have a smart phone or you run into any problems our staff are on hand to help. Download the app from the App Store or Google Play.
If you or any member of your household is experiencing any symptom of Covid-19 please do not come to the marinas. Please either telephone or e-mail and we will re-schedule your appointment or works
Booking is required if you'd like to use quayside services at either marina. Facilities are available at Lee Valley Marina, Springfield between 09:00 to 15:30 and at Lee Valley Marina, Stanstead Abbotts between 08:30 to 16:30
Enquires can be made either by email or telephone to the marina offices at Lee Valley Marina, Stanstead Abbotts or Lee Valley Marina, Springfield
When arriving at the marinas please make sure you park far enough away from the next car to avoid contact with other people. If other people are nearby, please wait for them to go before getting out of your car
Face coverings are mandatory for all customers when entering the venue’s receptions, shops and catering outlet. They can be removed if instructed by a member of staff so that activities can be undertaken and for consuming food
You must maintain 2m between yourself and others at all times
At present toilet, facilities are only available to berth holders. The toilet facilities are restricted to two persons at a time. If there are, two persons in the toilet block please wait for someone to leave
Hand sanitiser is available at reception and chandlery and should be used when entering the buildings
If you arrive at the marinas for repairs or craning please telephone the marina office and a member of staff will come to the quayside to advise you on the current rules on site.
If your vessel is on site for repairs please stay with your vessel and don’t board any other vessel
At the present time slipways are only available for delivery or retrieval of vessels and not for day tripping
During craning procedures, you’ll be asked to stand away from the vessel in an area indicated by marina staff
The chandleries are open for a full range of products but not for browsing
Chemical toilet disposal points are open, please wash your hands after use
Marina staff cannot work inside vessels
During engine repairs and servicing marina staff will ask you to maintain the 2m rule and ask you to leave the engine space or cockpit
Only one person at a time can use the laundry facility at Lee Valley Marina, Springfield to maintain social distancing
Only berth holders should stay overnight on the marinas
All dogs should be kept on leads at all times