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Keeping you safe when visiting our marinas

Throughout the Coronavirus outbreak, keeping our visitors, staff and volunteers safe has been our top priority. We’ve reviewed the Government’s latest advice and with changes to the way we run the marina we’ve opened our chandleries and workshops.

NHS Test and Trace

When visiting our venues please check in with the NHS Test and Trace app. If you don’t have a smart phone or you run into any problems our team are on hand to help. 

Our marinas

  • If you or any member of your household is experiencing any symptom of Covid please do not come to the marinas. Please either telephone or email and we’ll re-schedule your appointment or works

  • Booking is required if you'd like to use quayside services at Lee Valley Marina, Springfield, no booking is required at Lee Valley Marina, Stanstead Abbotts. Facilities are available at Lee Valley Marina, Springfield between 09:00 to 15:30 and at Lee Valley Marina, Stanstead Abbotts between 08:30 to 16:30

  • Enquires can be made either by email or telephone to the marina offices When arriving at the marinas please make sure you park far enough away from the next car to avoid contact with other people. If other people are nearby, please wait for them to go before getting out of your car

  • We expect and recommend that you wear a face covering in our venues when people are nearby and especially in crowded areas

  • In order to minimise risk we would encourage 1m+ social distancing. You should limit the close contact you have with those you do not usually live with. Please be considerate of other visitors and give them space

  • At present toilet, facilities are only available to berth holders. The toilet facilities are restricted to two persons at a time. If there are, two persons in the toilet block please wait for someone to leave

  • Hand sanitiser is available at reception and chandlery and should be used when entering the buildings

  • If you arrive at the marinas for repairs or craning please telephone the marina office and a member of staff will come to the quayside to advise you on the current rules on site

  • If your vessel is on site for repairs please stay with your vessel and don’t board any other vessel

  • Slipways can be used for delivery/retrieval of vessels and day tripping 

  • During craning procedures, you’ll be asked to stand away from the vessel in an area indicated by marina staff

  • The chandleries are open for a full range of products. Please observe the one way system in place, if the chandlery is busy please wait until someone leaves before entering. We encourage all visitors to wear a face covering. Chemical toilet disposal points are open, please wash your hands after use

  • Marina staff cannot work inside vessels

  • During engine repairs and servicing marina staff encourage social distance and may ask you to leave the engine space or cockpit – please give them space

  • If the  laundry facility at Lee Valley Marina, Springfield is busy please come back again later to give visitors space

  • All dogs should be kept on leads at all times