Essential information for
Lee Valley White Water Centre

Please ensure you read the below information thoroughly before booking or partaking in one of our activities. Please ensure you meet the criteria as outlined for your chosen activity or you risk not being able to partake in the activity of your choice.

  • If you’ve booked an activity with us, your booked time is the check-in at our reception. Please do not arrive at reception before this; additional time has been allocated within this check-in to allow for potential queues at our reception and changing rooms

  • Unless stated, all kit and equipment is provided – you’ll just need to bring your swim wear and a towel. If you’re taking part in a flat water activity where kit isn't provided and don't wish to hire a wetsuit, you’ll need to wear a minimum of shorts and a t-shirt whilst on the activity

  • Before your experience, you’ll need to remove jewellery and any items of value. To avoid risk of loss or damage, please leave valuables at home

  • Any participants aged 18 or under, participating in a Rafting Unleashed, Family Rafting, Hydrospeeding or Hot Dog experience must have our Parental Consent Form signed by their legal parent/guardian before being able to do the activity

  • Before you arrive at the venue for your activity, please ensure you’ve completed the relevant safety declaration form online for each participant:

  • Before booking onto our water based and corporate activities, you must agree to our Standard Terms and Conditions of Sale and our Venue Terms and Conditions

  • Before purchasing a gift voucher please ensure you have read our Standard Terms and Conditions of Sale and our Gift Voucher Conditions of Use

  • Your safety is important to us so please download and read our Safety for water users’ leaflet

  • Participants aged under 16 must have a responsible adult (over the age of 21 unless legal parent/guardian) who remains on site at Lee Valley White Water Centre for the duration of their activity with one responsible adult to every four children (max)

  • Participants that have any additional requirements or have any questions regarding the suitability of the activity please read our Participation Requirements. If you still have any questions please get in touch with our customer services team who will be happy to help

Rafting Unleashed, Hydrospeeding, Hot Dogs and Family Rafting  

  • Participants must be at least:

    • 12 years of age for Rafting Unleashed, Hydrospeeding and Hotdogs

    • 14 years of age for Rodeo Rafting (currently unavailable)

    • 8 years of age for Family Rafting 

  • All participants must individually weigh under 18 stone

  • Please read what will be involved in our Participation Requirements, which must be successfully completed before being able to raft the course.

  • Please ensure all participants complete our Moving Water Declaration before your experience.

  • Each participant under the age of 18 must hand in our Parental Consent Form signed by their legal parent/guardian before being able to partake

  • White water activities are an extreme sport, while navigating the course you could well take a tumble into grade 4 rapids, so be prepared. Our bank safety team will be on hand to rescue you and safely help you out of the water before helping you get back to your activity

  • If you’ve booked Hydrospeeding, please note this activity is spent in the water, holding on to a board whilst wearing flippers on your feet

  • Hot Dogs requires two participants; each participant must individually weigh under 18 stone and be at least 12 years of age

  • We always aim to keep groups together, however the only way to ensure your group will not be split up is to book a whole raft

  • Participants aged under 16 must have a responsible adult (over the age of 21 unless legal parent/guardian) who remains on site at Lee Valley White Water Centre for the duration of their activity with one responsible adult to every four children (max)

Water Wipeout, Explore Kayaking and Explore Paddleboarding

  • Participants must be at least 8 years of age

  • All participants must individually weigh under 18 stone

  • Participants aged under 16 must have a responsible adult (over the age of 21 unless legal parent/guardian) who remains on site at Lee Valley White Water Centre for the duration of their activity with one responsible adult to every four children (max)

  • Please ensure all participants complete the Flat Water Declaration before your experience. If under 18, a parent can complete on their behalf

Participation requirements

 

Before participating in our water activities, you’ll be provided with the equipment required for the activity and be taken through a health and safety brief with one of our instructors, along with some instructions to prepare you for the activity.

To be able to participate in our water activities you must: 

  • Receive and understand a safety briefing

  • Have all Personal Protective Equipment (PPE) required for the activity correctly fitted

  • Be able to maintain the body positioning required for the activity

  • Be able to use any equipment required to move the craft you are using

  • Be able to assist in own rescue from the water by holding onto the craft and either pulling yourself back in or onto the craft you are using

  • Be alert and able to respond to simple visual or verbal commands from the instructors

  • Be able to receive and hold a throw rope to support your exit from the water area if required

  • Be able to exit the course unassisted via the stepped access

 

Moving water activities (Rafting Unleashed, Hydrospeeding, Hot Dogs and Family Rafting) require participants to be able to also perform the following:

  • Be able to manoeuvre into positions required for the activity;

    • Rafting requires participants to adopt the “Down” position (sit on the floor of the raft and support body without the assistance of others).

    • Hydrospeeding requires the use of flippers

  • Be able to move body position to the left and right when instructed.

  • Be able to adopt and maintain the Defensive Swim position and orientated body position away from danger (lying on back, feet down stream, with legs kept up on/near the water’s surface).

 

 

  • If you have any physical limitations or additional requirements, please contact us so we can go through how this activity can be adapted to suit your needs.

 

Your safety is important to us so please download and read our Safety for water users’ leaflet.

 

If you have any physical limitations or additional requirements, please contact us so we can go through how this activity can be adapted to suit your needs.