Plan your visit

Plan your visit

If you're planning a visit to Lee Valley VeloPark the following information will help you, from opening times to how to get here.

 

Car parking tariffs

Lee Valley VeloPark cycling customers are entitled to up to four hours free car parking upon entering the car park and staying within Lee Valley VeloPark. Terms and conditions apply.  

Tariffs for non cycling users and for cycling users past four hours

  • Up to 1 hour £4
  • Up to 2 hours £8

Methods of payment

  • At the payment machine within the car park, to be paid on entry
  • Call 0330 400 7275 and follow the instructions
  • Online at paybyphone.co.uk within 24 hours of exiting the car park
  • Download the ‘paybyphone’ mobile app, follow instructions and pay within 24 hours of exiting the car park
  • Text your vehicle registration to ‘65565’ when ready to leave. Follow the instructions and pay within 24 hours of exiting car park

FAQs

How do I claim my four hours free parking?

It is your responsibility to enter your full vehicle registration details into the terminal correctly and note when your four hours free parking period expires.
 
You can input your details at any point during your visit (i.e. entering the venue, during a session or when leaving the venue).
 
Please remember to do this on every visit to avoid receiving a fixed penalty charge notice. Please also ensure you follow the terms and conditions displayed within the car park.
 
The current locations of these terminals are:

  • Track centre counter
  • BMX/mountain bike tunnel area by external lockers
  • External tunnel exiting onto the road circuit plaza
  • Inner changing room corridor by the first set of lockers from reception

 

What if I want to stay longer than four hours?

If you wish to stay past four hours and up to six hours, you will need to pay the car parking tariffs for the additional two hours on expiry of the four hours .

If you have booked and paid for two different sessions in advance on the same day, you will receive four hours free parking for each session, so eight hours for two sessions. For example if you have a session at 10am, and another at 2pm on the same day.

  • You must inform the Customer Services Assistant of this when registering for your first session and entering your car registration number into the terminal at reception.
  • The reception terminal is only used for customers that have booked two sessions on the same day.
  • The second session must have been booked and paid for before extended parking is then provided.

Are parking permits available?

If you're a regular visitor to Lee Valley VeloPark, you could benefit from purchasing one of our six month (£290) or 12 month (£490) parking permits. Permits can be bought from reception at the venue and we require a signed form before payment can be processed. Download an application form here.

How do I appeal if I have received a Penalty Charge Notice?

Please be aware that venue staff are not involved in the issuing of or the appeals process for any Penalty Charge Notice given.
 
The car park is run by ParkingEye and in the event of a customer appealing their parking charge all appeals are dealt with directly by them. You would need to contact ParkingEye as per the details on their charge letter, which is via one of the following methods: in writing to ParkingEye, PO Box 575, Chorley, PR6 6HT or via the online appeals form at parkingeye.co.uk/Appeal.
 
Please note the venue does not profit in any way from the issuing of Penalty Charge Notices and we will support an appeal if the customer has abided by and followed the car parking terms and conditions fully.

Opening times

The venue is generally open to the public at the times stated below.

For activity specific times please choose a discipline and the type of session you wish to take part in, the majority of these sessions are pre-bookable with the exception of our Pay and Ride activities; you can check the programmed times for these on the relevant discipline page.

There are viewing areas for the circuits and tracks.

Please take the time to read Lee Valley VeloPark Terms and Conditions.

Monday - Friday 09:00 - 22:00

Saturday 08:00 - 22:00

Sunday 08:00 - 21:00

Bank Holidays - Please confirm with the venue

Please note: Opening and closing times may vary depending on the programme, the car park is locked 15 minutes after the venue closes. Please ask at reception to confirm closing time on the day of your visit. 

Accessibility

For more information on accessibility at this venue visit Disabled GoFor more information on accessibility at this centre visit Disabled Go

 

Café 42 Degreescafe 42 degrees logo

Café 42 Degrees is is a great place to watch the action on the track and experience this stunning venue. We serve a variety of hot and cold drinks and snacks.

FREE Wi-Fi available

Opening times may vary.

Monday 10:00 - 17:00
Tuesday 10:00 - 21:00
Wednesday 10:00 - 21:00
Thursday

10:00 - 17:00 (from 17 November Café 42 Degrees will open until 21:00 every other Thursday)

Friday 10:00 - 17:00
Saturday 09:00 - 17:00
Sunday 09:00 - 17:00

If you arrive at Lee Valley VeloPark outside of our café opening times, we have a selection of vending machines which serve snacks and both hot and cold drinks. Only food and drink purchased from Lee Valley VeloPark can be consumed within Lee Valley VeloPark.

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Cycle Surgery at Lee Valley VeloPark

Cycle Surgery

Make sure you pay a visit to Cycle Surgery (located next to our reception) for the latest range of bikes, accessories and clothing on offer as well as benefit from their expert advice, product knowledge and bike repair service.

The store also offers FREE workshop sessions every final Wednesday of each month from 18:00. These are great way to learn skills to carry out basic maintenance and check on your bike.

Monday 10:00 - 19:00
Tuesday 10:00 - 19:00
Wednesday 10:00 - 19:00
Thursday 10:00 - 19:00
Friday 10:00 - 19:00
Saturday 10:00 - 19:00
Sunday 10:00 - 16:00

 

East London Physiotherapy and Sports Medicine

East London Physiotherapy and Sports Medicine are now offering you first class sports healthcare at Lee Valley VeloPark.
Find out more and book your appointment now

Prices

Our full list of prices can be found on the relevant pages:

Journey Planner

How to get here

Lee Valley VeloPark is situated at Abercrombie Road, Queen Elizabeth Olympic Park, London, E20 3AB.

Directions

We strongly recommend travelling by public transport to Lee Valley VeloPark, allowing plenty of time to get to the venue and please plan your journey ahead of your visit to check for any planned closures or engineering works.

By rail


Nearest station/tube: Stratford / Stratford International

Lee Valley VeloPark is a 20 minute walk from both stations.

Stratford station is served by:

  • Underground: Jubilee and Central Lines
  • Docklands Light Railway (DLR)
  • National rail: Abellio Greater Anglia for services to Liverpool Street and Essex and East Anglia
  • London Overground services

Stratford International station is served by:

  • Docklands Light Railway (DLR)
  • National Rail: Southeastern High Speed 1 services to St Pancras International
     

Useful links:

By bus


Several bus routes connect to Stratford and Queen Elizabeth Olympic Park with the key routes being: 388, 308, 339, 97 and N205 which all stop near Lee Valley VeloPark.

TfL map of bus routes from Stratford East Village (bus stops W and X closest to Lee Valley VeloPark)

By bike


There are cycle routes connecting Lee Valley VeloPark to local residential areas as well as the cycle routes through Queen Elizabeth Olympic Park.

The venue is close Sustrans National Cycle Network Route 1 and Cycle Superhighway CS2.

Bike racks are available at the venue.

Bike hire / bringing your own bike


You can hire bikes at the venue if they are not included in the cost of your activity. However, if you wish to bring your own bike please bear in mind restrictions on public transport.

For more info check the relevant links below:

On foot


There are good pedestrian links to Lee Valley VeloPark from Westfield Stratford City, Hackney and Leyton.

By taxi

If you wish to depart from Stratford or Stratford International using a taxi then Westfield Stratford City have the Stratford City Cars Taxi Lounge located outside Waitrose on the lower ground Floor (near car park A).

Black taxis are available from outside Stratford stations’ northern ticket hall which is located on the lower ground floor of Westfield Stratford City near Starbucks.

Alternatively, you can call these licensed cab numbers:

  • Stratford City Cars
    020 8555 5555
  • Radio-Taxis
    020 7272 0272
  • Com Cab
    020 7908 0207
  • Dial-a-cab
    020 7253 5000
  • Call-A-cab
    020 8901 4444
  • London Black Taxis
    07779 336 612

Coaches

Coaches are drop off only. For schools, clubs and groups coaches should drop off their group using the three allocated coach bays, leave and return at the required pick-up time. There is no coach parking available for coaches to wait.

By car


Car parking at Lee Valley VeloPark is limited and we strongly advise travelling by public transport, however if travelling by car is essential we are situated 5 minutes from the A12 and blue badge holder spaces are available.

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