Privacy and cookies

Privacy and cookies

Lee Valley Regional Park Authority
 
Privacy Statement

This Privacy Statement covers the use of personal information and sets out the measures taken by the Lee Valley Regional Park Authority (“Authority”) to protect your privacy when you visit the Authority website at www.leevalleypark.org.ukwww.visitleevalley.org.uk and http://ebookings.leevalleypark.org.uk.

By using Authority websites, you consent to the use of your information as described below.
 
Information collection
 
When you visit www.leevalleypark.org.uk/, www.visitleevalley.org.uk or http://ebookings.leevalleypark.org.uk the Authority web servers automatically gather information that your web browser sends whenever you visit any website, such as your IP (Internet Protocol) address and information relating to which pages have been used (such as cookies, which are further described below). This does not involve collecting personal data and is used to improve the visitor experience and measure the number of visitors to http://www.leevalleypark.org.uk/, www.visitleevalley.org.uk and http://ebookings.leevalleypark.org.uk.
 
The Authority also collects personal information voluntarily provided by you, for example, your name and email address and any other details submitted by you when you complete a form on http://www.leevalleypark.org.uk/, www.visitleevalley.org.uk and http://ebookings.leevalleypark.org.uk. By entering details such as your name and email address in the fields requested, you enable the Authority and its service providers to provide you with the services you select.
 
Use and storage of your personal information
 
We are committed to the online privacy of all our users and whenever you provide such information, we will treat that information in accordance with this policy. This Privacy Statement only covers http://www.leevalleypark.org.uk/, www.visitleevalley.org.uk and http://ebookings.leevalleypark.org.uk and does not apply to external websites which may be accessed via any links on the Authority’s website.
 
When you supply any personal information to us, we have legal obligations towards you in the way we deal with that data. We shall collect, store and use your personal data in accordance with the Data Protection Act 1998 and the Privacy and Electronic Communications Regulations 2003.
 
We must collect the information fairly, i.e. we must tell you when we are collecting such data, explain how we will use it and tell you if we want to pass the information on to anyone else.
 
Information sharing and disclosure
 
Your personal data will never be supplied to anyone outside the Authority without your consent, except where it is necessary for the purpose for which you have provided the information or where we are obliged by law to disclose it.
 
Use of cookies
 
The Authority website issues "cookies". A cookie is a small file containing an identity code, which your computer accepts and stores. When you next visit the website, the code is retrieved, which allows it to recognise an individual visitor or computer and ‘personalise’ your visit (such as by storing log-in information or remembering layout preferences that you have previously selected). The Authority uses cookies to assist with the development of the website and its provision of services to the public. If you do not wish this to happen, you have the option to set your browser to reject cookies. For more information see http://www.aboutcookies.org/.
 
To see a full list of cookies that are used, when they will expire and how intrusive they are click here.

You can request that we stop storing cookies on your computer, and that we don't set any more. Please be aware that if you decline the use of cookies set by us on http://www.leevalleypark.org.uk/, www.visitleevalley.org.uk and http://ebookings.leevalleypark.org.uk you will be unable to use the site.
 
Cookies for improving service
Google Analytics sets cookies to help us accurately estimate the number of visitors to the website and volumes of usage. This to ensure that the service is available when you want it and fast.
Name: _utma
Typical content: randomly generated number
Expires: 2 years
Name: _utmb
Typical content: randomly generated number
Expires: 30 minutes
Name: _utmc
Typical content: randomly generated number
Expires: at end of session
Name: _utmv
Typical content: randomly generated number
Expires: 2 years
Name: _utmz
Typical content: randomly generated number + info on how the site was reached (e.g. directly or via a link, organic search or paid search)
Expires: 6 months

For further details on the cookies set by Google Analytics, please refer to the Google Code website

Cookies for ASP.NET management
This is a cookie that ASP.NET uses to store a unique identifier for your session. The session cookie is not persisted on your hard disk.
Name: ASP.NET_SessionID
Typical content: randomly generated number
Expires: at end of session
 
Cookies for e-mail campaigns
 
Where users have signed up for e-mail notifications they may recieve newsworthy e-mails via Lee Valley Park Authority, which uses Exact target who use tracking cookies. To see what cookies are being used click here. We also use an agency working on our behalf called M4C. These e-mails will contain cookies. To see what cookies are being used click here and to find out more about M4C use of cookies click here
 
Security
 
We will ensure as far as possible that all personal information supplied is held securely, but you also need to take precautions to protect your personal information when you use the internet.
 
We cannot guarantee the security of any private information provided to us in an email or in online form while it is being transmitted to us, as the internet is a potentially non-secure method of information transfer. Any such transmission is at your own risk.
 
If in the course of using www.leevalleypark.org.uk or www.visitleevalleypark.org.uk you choose to upload or post private information on public areas of the site, such information is not considered personal information and will not be subject to this Privacy Statement.
 
Updates to this Privacy Statement
 
The Authority may alter this Statement from time to time by posting changes online. Please review these terms regularly to ensure you are aware of any changes. Your continued use of leevalleypark.org.uk after changes are posted means you agree to this Statement as updated and/or amended.
 
Access to your personal information
 
You have the right to request a copy of the personal information the Authority holds about you. Please address requests related to www.leevalleypark.org.uk and www.visitleevalleypark.org.uk to:
 
Information Officer
Lee Valley Regional Park Authority
Myddelton House
Bulls Cross
Enfield
EN2 9HG
01992 709 819

crm@leevalleypark.org.uk

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