Accessibility

Accessibility

The Lee Valley Regional Park Authority is committed to making its website as accessible as possible to all users.The website has been developed with usability and special features to allow people with visual impairments to use the site.

If you require help about anything to do the Lee Valley Park Authority then please go to the contact us page or phone the information service on 08456 770 600.

Shortcut Keys

This site has been designed to be as user-friendly and as easy to read as possible. Keyboard shortcuts are intended to help users who have difficulty in using pointing devices such as a mouse. This website uses the UK Government accesskey system.  The keyboard shortcut commands available are as follows: Depending upon browser type, please use one of the following:
  • Microsoft Internet Explorer 5, 6 - press "alt" and the letter then press the enter key;
  • Microsoft Internet Explorer 7,8 & 9 - press "alt", the letter and press the enter key;
  • Safari (Mac) - press the "CTRL" key and press the number or letter of the access key;


 The following are the shortcut keys used within the site as per the recommended UK Government accesskeys standard:

S - Skip navigation
1 - Home page
3 - Site map
4 - Search
6 - Help
8 - Terms and conditions
0 - Access key details

Video and other flash players

Our video players are provide by third parties such a YouTube. Their player can accept some keyboard instructions to opperate the video. Other uses of flash on our site can be to view documents. These are also provided by third parties.

While we cannot be responsible for the level of control you can expect from these providers we have detailed the way you can use your keyboard to control these videos and viewers. We always try to make our content as accessible as possible for all our users and appreciate any feedback you may have for us to improve.

Videos and other flash movies, like the document viewers can be viewed in full screen but you will need to exit full screen, by selecting Escape, in order to use the controls. This is for security reasons as Adobe Flash does not support keyboard access in full screen.

Due to the way browsers and Flash content work together we can only guarantee you can tab into and out of Flash content from HTML in Internet Explorer. Adobe, the creators of Flash, are looking at a solution for this and we are looking at ways we can address this too.

YouTube keyboard commands

  • You can tab into the player inthe usual manner and use enter to activate the highlighted button.
  • You can use the spacebar to pause and resume the video.
  • When the volume control is highlighted enter will mute and unmute the video. The up and down arrow keys will increase and decrease the volume in 10% increments.
  • When the timeline is highlighted enter will restart the video from the begining. The left and right arrow keys will advance or rewiind the video in 10% increments.
  • The arrow keys can also navigate between buttons while the video is playing, but the left and right arrows will andvance and rewind the video at the same time.
  • If using Jaws you may need to ensure that the Virtual PC Cursor is switched off (Insert + Z)

Issuu document viewer

Unfortunately, the Issuu document viewer doesnt provide and keyboard commands for their content. However, we provide these in alternative formats for download.

Controlling text and colours in web browsers

Within browsers there are settings that can be chosen to help users view information on this website. Font sizes, styles, colours, and foreground and background colours of web pages displayed on a computer screen can be changed, even if the author of the web page has already specified these. The colour used to indicate links in web pages, or a special colour for links that are used only when the mouse passes over the link, can also be specified by the user. This is useful for users with impaired vision, who may need larger fonts or high-contrast colours. Internet Explorer can be set to use specific colours and fonts, the  default Windows colours and fonts, or individual user settings. The following guidelines can be used by users of Internet Explorer or Netscape browsers to enlarge the size of the text and control the colours on display screens.

Microsoft Internet Explorer for PC

  1. Open Internet Explorer Web Browser
  2. Select 'Tools' from the menu at the top of the window
  3. From the options which appear, select 'Internet options....'
  4. Click on the 'General' tab
  5. Click on the button marked 'Accessibility'
  6. To change the font size, select the checkbox marked 'Ignore font sizes specified on Web pages'
  7. To remove background and font colours, select the checkbox marked 'Ignore colours specified on web pages'
  8. Click OK (and again if necessary)
  9. Select 'View' from the menu at the top of the window
  10. From the options which appear, select 'Text size'
  11. Select the desired text size

Microsoft Internet Explorer for Apple Mac

  1. Open Internet Explorer Web Browser
  2. Select the 'edit' menu at the top of the window
  3. From the options menu which appears, select 'preferences'
  4. Click on 'web content'
  5. Deselect the button marked 'show style sheets'
  6. Return to the list of preferences
  7. Click on 'web browser'
  8. Select 'language/fonts'
  9. Select the font size required

Instructions for users of Netscape Navigator

text

  1. Select 'Edit' from the menu at the top of the window and choose 'Preferences'
  2. Open the Appearance group and click the 'Fonts' category
  3. Next to 'For the encoding' should read Western to tell the computer which types of letters and symbols to use. From 'Size' select 18
  4. Next to the Variable Width Font field is a drop down box: select 'Arial'. The fixed Width Font box should already read 'Courier New'. From 'Size' select 18
  5. To override the fonts used by the designer of the web page, select 'Use my default fonts overriding document specified fonts'
  6. Click 'OK'

Colours

  1. Select 'Edit' from the menu at the top of the window and choose 'preferences'
  2. Open the Appearance group and click the 'Colours' category
  3. Select a colour button to change colours of text, background, unvisited links, or visited links.
  4. To override the colours used by the designer of the web page, select 'Always use my colours, overriding document'
  5. Click 'OK'

Browsers

The authority does not endorse the use of specific browsers. We have tried to ensure that as many of the browsers that are commonly used today have been catered for.

Documentation

Some of the documents on our site are only available in PDF format. Some PDF format documents are not created by the Authority. Some PDF format documents are converted documents from our earlier websites.

Alternative file formats

Users requiring a file in an alternative format to that which is currently available on this website should contact us. We will do our best to accommodate all requests.

Contact Us

If you would prefer to speak to someone or send us an email, please visit our Contact Us section

Related Links

File formats

We use the following non-html, or file formats, on our pages. If you dont have the software installed to use these formats you can use the following information to help you do so.

.pdf
Portable document Format, by Adobe. Get the Latest Free PDF reader software from Adobe [Opens in a new browser window] to view these files on your PC. Some browsers may open these files in a new window while others will prompt you to download the file to view offline.
.doc
Word Document, by Microsoft. Get the Latest Free Word viewer software from Microsoft [Opens in a new browser window] to view these files on your PC. Some browsers may open these files in a new window while others will prompt you to download the file to view offline.
.xls
Spreadsheet document for viewing tabled data, by Microsoft. Get the Latest Free Spreadsheet document viewer software from Microsoft [Opens in a new browser window] to view these files on your PC. Some browsers may open these files in a new window while others will prompt you to download the file to view offline.

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